OpenShft public roadmap

Closed beta with 5–10 friendly providers. Core surfaces ship; NDIS Core (Certification Module) only.

• Participant + worker records

  Full CRUD, soft-delete, audit logs on every mutation, RLS-scoped to the workspace.
• Drag-and-drop rostering

  Weekly agenda is shipped; drag-drop calendar + Gantt + map views land in V1 GA. Recurring rules + auto-roster from service bookings shipped early.
• Worker + participant mobile apps (Expo)

  Both apps live with shift detail, clock-in, MAR, incidents, food/IDDSI, safeguards, hazard one-tap, money & property, travel, document vault on the worker side; schedule, plan, goals, documents, sign-off, cancel, family co-access, chat on the participant side.
• Basic invoicing + Xero

  Invoice generation, claim batches, PACE bulk CSV, Xero/MYOB/KeyPay/Employment Hero exporters.
• NDIS price guide

  Daily price-guide check cron + versioned Supports Catalogue.
• Public REST + GraphQL API + webhooks

  v1 REST with full CRUD on 8 resources, OpenAPI spec, GraphQL playground at /api/graphql, signed webhooks with retries.
• AU hosting + free tier definition

  ap-southeast-2 Supabase, Free tier seeded with 3-participant / 2-worker / 50-shift caps + ABN gate at signup.

Open signup. Drag-drop scheduler, full claiming, free Sole Trader tier, Audit Prep Workspace, Compliance Calendar.

• PACE / NDIS API live

  Subject to Digital Partner approval. Fallback PRODA portal upload is wired today.
• Bulk claiming + ShftScrub v1

  Rule-based scrubber catching 10 common rejection reasons; auto-runs on batch submission, blocks on critical findings.
• SCHADS engine v0.2

  Inline rate editing, weekly cost rollup on the agenda, broken-shift / sleepover / on-call / km allowances, payroll exporter formats.
• Audit Prep Workspace + auditor cloud-share

  Per-Practice-Standard evidence pack + signed-URL share with access log + mock-audit run history.
• Compliance Calendar + Statutory Timer Engine

  AU business-day arithmetic, immutable due dates, multichannel escalation (email + SMS at catastrophic tiers).
• Drag-drop scheduler + Gantt + Map view

  Largest remaining V1 surface gap.
• Status + changelog + public roadmap pages

  /status, /developers/changelog, /roadmap. Live probes for DB / REST / GraphQL.

AI portfolio rolls out. HIDPA Module 1 + SSC Module 4 ship. Custom forms + custom workflows.

• ShftMatch — AI rostering

  Cost / Fit / Compliance match-score with transparent decomposition. ADR-011.
• ShftScribe — voice-to-note

  Worker dictation → NDIS-compliant progress note with auto-flagging of incidents, falls, medication issues. ADR-011.
• Shftbot — conversational copilot

  Edge-runtime chat + cost tracking + per-tenant kill switch + injection-defense already shipped. Tool-use against workspace data lands here.
• ShftScrub v2 — LLM-assisted

  Adds AI-suggested fixes alongside the v1 deterministic rules. ai_assisted column on findings already shipped.
• OCR mailbox invoice ingest

  Plan-manager wedge — Brevity has it; we'll ship it as a Pro-tier feature.
• Plan Management module

  Dedicated workspace for plan-manager customers.
• HIDPA Module 1

  Bowel, enteral, dysphagia, trach, vent, catheter, subcut, wound, epilepsy. See docs/ndis/v2-backlog/hidpa.md.
• SSC Module 4

  Specialist Support Coordination — intake, service plan, 8w / mid / 9m progress reports.
• Custom forms + custom fields + custom workflows

  Form-engine schema is ready; visual builder UX is the remaining lift.
• ISO 27001 certification

  Annual audit cycle begins.
• NDIS Digital Partner status

  Apply M3, expect approval ~M12.

Enterprise readiness, Aged Care, Allied Health, advanced analytics.

• SSO + SCIM
• Multi-entity hierarchies

  Franchise / multi-org reporting.
• Sandbox environments

  Per-customer isolated environments for integration testing.
• Allied Health module

  HICAPS + Tyro Health.
• Aged Care

  Support at Home + HCP + CHSP/DEX.
• Advanced analytics + benchmarks
• Multi-language worker app

  Mandarin, Vietnamese, Arabic, Hindi.
• SOC 2 Type I

Agentic AI surfaces, geographic expansion, residential scope.

• ShftAgents — agentic AI

  Autonomous fill-rate optimisation, autonomous claim re-submission, autonomous compliance monitoring.
• NZ + UK launch

  EU/UK/NZ data residency unlocks the international market.
• Aged Care Residential evaluation
• SOC 2 Type II