The operating systemfor NDIS providers.
Rostering, compliance, claims, and care quality — engineered for Australian providers, audit-ready by default.
- NDIS Worker Screeningok
- WWCC currentok
- Mandatory trainingok
- Code of Conductok
- Participant matchok
We passed our NDIS Practice Standards audit with zero findings. The evidence was already there — every shift, every check, every note.
Care, coordinated.
Every workflow your operator, worker, and participant rely on — engineered into one cohesive platform. No bolt-ons, no per-claim tax, no compliance theatre.
Conflict-free rostering.
SCHADS-aware, compliance-gated, drag-to-fix.
Offline-first worker app.
MAR, progress notes, incidents — working in dead zones.
Pre-shift compliance gate.
Five checks. Zero exceptions.
Statutory timers, built-in.
24h / 5bd / 60bd — counted, surfaced, evidenced.
Authorised use only.
Off-plan restrictive practice triggers a reportable draft.
From plan to payslip.
Budget tracking, NDIA claims, SCHADS-correct pay runs — one ledger.
From intake to invoice.
Every step on your provider's run sheet — engineered as one continuous workflow. No copy-paste between systems, no spreadsheet glue.
Onboard a participant in minutes.
Plan goals, budgets, and supports flow into every shift. Easy-Read siblings auto-draft for every participant-facing form.
Match by skills, location, language, continuity.
The roster respects every constraint you've set. SCHADS pay rules, travel windows, and pre-shift compliance all factored in.
Workers clock in only when compliant.
Notes, MAR, food charts, and incident drafts capture in real time — offline-first. AI-assisted progress notes carry a visible label.
Supported Miles with morning hygiene routine. Encouraged choice re. breakfast (toast + jam selected). Walked to local park, 12 mins. Mood positive throughout.
Service-delivered shifts roll into NDIA claims.
No re-keying. Pay runs are SCHADS-correct. STP Phase 2 reports from the same ledger.
Supported Miles with morning hygiene routine. Encouraged choice re. breakfast (toast + jam selected). Walked to local park, 12 mins. Mood positive throughout.
Built for everyone in the room.
Operators, support workers, participants and their families — each gets a tool designed for their hands. All sharing one ledger.
Provider Admin
The ops cockpit. Rosters, claims, audit prep, reports — one workspace.
Worker (mobile)
Offline-first. Compliance gate, MAR, notes, incidents in the pocket.
Participant + family
Plan goals, schedule, sign-off, surveys. Easy-Read first, family co-access.
Trusted by providers who don't have time for software.
We passed our NDIS Practice Standards audit with zero findings. The evidence was already there — every shift, every check, every note.
Our roster used to be three spreadsheets and a prayer. Now it's a single screen — and the compliance gate stops the bad clock-in before it happens.
The worker app respects how the work actually happens. My team writes notes in dead zones; everything syncs the moment they hit reception.
Claims that used to take a fortnight now reconcile in a day. The pre-submission scrubber catches what PRODA would reject — before we ever submit.
Easy-Read for every participant-facing template, by default. Our Quality team didn't have to ask — it was already there.
Boardroom-grade evidence, by default.
Every claim a buyer's procurement team will ask about — surfaced as a spec sheet, not buried in a marketing video.
- Hosting
- Sydney, AU (Supabase + Vercel)
- Encryption at rest
- AES-256
- Encryption in transit
- TLS 1.3
- Retention
- 7 years (or to age 25 for minors)
- Legal hold
- Honoured per record
- Practice Standards
- Person-centred · Provider Governance · Provision
- Code of Conduct
- Worker attestation · per shift
- Reportable incidents
- 24h / 5bd / 60bd timers in code
- SCHADS Award
- Modern Award rates · per pay run
- STP Phase 2
- Outbound reporting from one ledger
- SSO
- SAML 2.0 + OIDC (Enterprise)
- MFA
- TOTP + WebAuthn (AAL2 on admin)
- Audit log
- Append-only · per workspace · 7-year
- Access control
- RLS per workspace + role
- Certifications
- ISO 27001 in progress · SOC 2 mapped
Honest, tiered, per participant.
No per-claim tax. No SCHADS upcharge. No PRODA add-on. Three tiers; pick one and go.
Starter
Growing providers. Up to 15 active participants.
- Up to 15 active participants
- Unlimited workers + shifts
- Worker mobile app (iOS + Android)
- Participant + family app
- NDIS claiming (PRODA)
- SCHADS pay runs
- Audit-prep evidence pack
- Email support
Growth
most providersScaling up. Up to 30 active participants.
- Everything in Starter
- Up to 30 active participants
- Multi-site + locations
- Custom forms + templates
- Shftbot AI assistant
- Advanced reports + BI
- Priority support
Enterprise
Multi-state, custom data residency, dedicated support.
- Everything in Growth
- SAML SSO + SCIM provisioning
- Dedicated AU data residency
- 99.9% SLA + warm standby
- Named CSM + onboarding
- Custom DPA + procurement
Includes Easy-Read sibling for every participant-facing template.
Frequently asked, honestly answered.
Yes. Every Practice Standard maps to a screen and an evidence trail. Statutory timers (24h reportable notification, 5 business days follow-up, 60 business days final) are enforced in the data model — not just on a calendar.
Care delivery, engineered.
Two-week onboarding, no per-claim fees, every Practice Standard mapped. Spin up a workspace in five minutes — no card required.